STEPS Home Care, a female owned and licensed Home Care Services Agency serving Westchester, Nassau, and Fairfield Counties with offices in White Plains, NY, Garden City, NY and Stamford, CT, has been awarded 3 prestigious national home care awards. These awards highlight agencies that have consistently achieved exceptional Client and Caregiver Satisfaction Scores.
“We are thrilled to be recognized as one of the very best home care providers in the nation, and we congratulate our management team and caregivers on earning these Best of Home Care awards,” said Jennifer Martire Baukol, owner of STEPS Home Care.
Best of Home Care® - Leader in Excellence
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm and is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse.
“As a Leader in Excellence, we are one of a select few providers nationwide to have earned this award, and we are among the top 15% of home care businesses participating in the Home Care Pulse program, which is the home care industry’s leading satisfaction research firm. STEPS Home Care has proven that we provide quality care in nearly every satisfaction category measured by Home Care Pulse. This is an incredible achievement,” added Shan Wade, President of STEPS Home Care.
Best of Home Care® - Provider of Choice
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Home Care Pulse. These home care providers are best-in-class for providing quality care to their clients. This recognition assures that the provider is trustworthy and has proven their ability to provide outstanding in-home care services. Best of Home Care award-winning providers appreciate their clients’ feedback and are dedicated to providing the highest level of quality, professionalism and expertise in home care.
"STEPS was founded ten years ago, and our first client was a close family friend," said STEPS Home Care President, Shan Wade. "Today we have 3 offices in White Plains, NY, Stamford, CT, and Garden City, NY. In total, we have helped over 700 families and today we employ between 200-300 Caregivers, all of whom we consider an extended family."
Best of Home Care® - Employer of Choice
Quality care starts with happy caregivers. Choosing an “Employer of Choice” means choosing a provider with excellent caregiver satisfaction ratings.
According to Tom Weiss, HR Manager, “At STEPS, we have a passion and pride in what we do, including hiring Caregivers with that same devotion. We care about each and every family and finding the right fit for their needs. Our management team knows every family, and makes it a point to be actively involved from the hiring process to the retention of our nurturing caregivers.”
The Best of Home Care – Employer of Choice award is based on caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm. Providers who have earned this award are best-in-class for caregiver satisfaction. When you choose an “Employer of Choice,” you can have confidence that your caregivers will be happy to serve you.
STEPS Home Care - Top 20 Family-Owned Business in 2019 - Fairfield & Westchester Business Journals
In addition, in 2019, Fairfield & Westchester Business Journals Recognized STEPS Home Care as a Top 20 Family-Owned Business in 2019. After a rigorous nomination and review process, a panel representing the Westchester and Fairfield Business Journals selected STEPS Home Care for this exclusive award, recognizing Family-Owned businesses
“Family owned businesses form the backbone of both the local and national economy. We view this as a huge accomplishment for our business and its employees," added Shan Wade.
"We plan to continue to grow our business by doing all the little things right and doing them for all the right reasons. If we focus on that, our clients will continue to be happy and we will grow organically," added Jennifer Martire Baukol.